Terms of Service

Application: AuntCore · Effective date: October 3, 2026

AuntCore is a personal study tool. It supplies no books and hosts no shared library — you upload PDFs you own or are licensed to use, and everything generated from them is private to your account.

01 — Nature of the service

AuntCore is a self-directed study tool, not a content provider. We do not supply, sell, license, distribute, or index books or any other copyrighted material, and no content library is shared between users. Every PDF is uploaded at the sole direction of the account holder, stored in private storage accessible only to that account, and processed automatically for the sole purpose of generating that account holder's personal study materials. No uploaded file, extracted text, figure, or generated question is shared with, visible to, or reused for any other user or third party.

02 — Your content, your responsibility

You represent and warrant that, for each file you upload, you own the file or hold a valid license permitting your personal use of it, and that your upload and our automated processing of it at your direction do not infringe or misappropriate the rights of any third party. You are solely responsible for the content you upload. You retain all ownership of your files; you grant AuntCore only the limited, non-exclusive, revocable license necessary to store and process them in order to provide the service to you.

03 — Acceptable use

You may not: upload content you do not have the right to use; share, publish, sell, sublicense, or otherwise redistribute any uploaded book, extracted text, figure, or generated question to any other person; share account credentials or give any other person access to your account or study materials; circumvent usage limits, paywalls, or technical safeguards; interfere with the service; or use AuntCore for any unlawful purpose. We have no obligation to monitor user content, but we reserve the right to review, remove, or disable access to any content and to suspend or terminate any account, at our sole discretion and without prior notice, where we believe a violation of these terms or a legal risk exists.

04 — Copyright policy & DMCA

We respect the intellectual-property rights of publishers and authors and respond expeditiously to copyright complaints. If you believe material stored through AuntCore infringes your copyright, send a notice to support@auntcore.com including: (a) identification of the copyrighted work; (b) identification of the material claimed to be infringing with information reasonably sufficient to locate it; (c) your contact information; (d) a statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law; (e) a statement, under penalty of perjury, that the notice is accurate and that you are authorized to act for the copyright owner; and (f) your physical or electronic signature. Upon receipt of a valid notice we will promptly remove or disable access to the identified material and notify the uploader, who may submit a counter-notification under 17 U.S.C. § 512(g). We terminate the accounts of repeat infringers.

05 — Indemnification

You agree to defend, indemnify, and hold harmless AuntCore and its owners, operators, employees, and agents from and against any claims, demands, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: your uploaded content; your violation of these terms; or your actual or alleged infringement of any intellectual-property or other right of any third party, including claims brought by publishers or other rights holders concerning material you uploaded.

06 — Subscriptions

Paid access is billed through Clerk and Stripe. Current plan periods, prices, currency, and any applicable taxes are shown by Clerk before you confirm checkout. If you cancel, access continues until the end of the current paid billing period, unless required otherwise by law or payment-provider rules.

07 — Termination

We may suspend or terminate your access at any time for violation of these terms, suspected infringement, abuse, or legal risk. Upon account deletion, your uploaded files and derived content are removed as described in the Privacy Policy. Sections 02, 05, 08, and 09 survive termination.

08 — No warranties

AuntCore is provided "as is" and "as available" for study support, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee exam outcomes, uninterrupted access, perfect parsing, or error-free generated questions.

09 — Limitation of liability

To the maximum extent allowed by law, AuntCore is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill. Our total aggregate liability for all claims relating to the service is limited to the greater of the amount you paid us in the twelve months before the claim arose or fifty US dollars.

10 — Changes & contact

We may update these terms; material changes will be reflected by an updated effective date, and continued use of the service constitutes acceptance. Questions can be sent to support@auntcore.com.

Privacy Policy

Application: AuntCore · Effective date: October 3, 2026

01 — Data we collect

We collect account information such as email address through Clerk, uploaded PDFs stored privately in Supabase, generated question data, quiz progress, subscription status, PostHog analytics events, and Sentry error data.

02 — How we use data

We use this data to authenticate users, process uploads into personal QBanks, sync study progress, manage billing, troubleshoot errors, understand product usage, prevent abuse, and provide support.

03 — Processors

AuntCore uses Clerk for authentication and billing UI, Stripe for payment processing, Supabase for the AuntCore database and private storage, PostHog for analytics, Sentry for error monitoring, Railway for application hosting, and Cloudflare (Email Routing, Workers, and Email Sending) to relay operator notifications and send transactional support emails to affected users. For these support emails, Cloudflare processes your recipient email address and the support message. A private copy goes to the AuntCore operator. Licensed PDF content is not included.

When an upload is not recognized or fails, or when you report a question, AuntCore emails a notification to its operator mailbox. These notifications contain internal record IDs and details of the problem, such as the file name, the error, or the text you entered in a report. Upload notifications also include your email address and account ID so we can contact you, for example when support for your book is added. Question-report notifications do not contain your email address or account ID.

04 — Retention

Questions, images, and study progress derived from an upload are deleted when you delete that QBank. The uploaded PDF itself is kept in private storage so failed or removed uploads can be diagnosed and book support improved; it is deleted when your account is deleted through the Clerk user.deleted webhook cleanup. Upload attempt records (filename, detected book, outcome, and timestamps) are retained in de-identified form after account deletion so import failures can be diagnosed; they never contain book text or page images. Notification emails already delivered to the operator mailbox are not removed when your account is deleted. Some processor logs, analytics, billing, or backup records may persist according to each provider's retention rules.

05 — Storage privacy & legal disclosures

Uploaded files are stored in private buckets accessible only to your account through authenticated requests; they are never made public or shared with other users. We may preserve or disclose account information and content where we believe in good faith it is required by law, subpoena, court order, or other valid legal process, or where necessary to enforce our terms, respond to claims of infringement, or protect the rights, property, or safety of AuntCore, our users, or the public.

06 — Contact

Questions or privacy requests can be sent to support@auntcore.com.

Support

Application: AuntCore · Support information

Need help? Email support@auntcore.com — include the book title and what you expected to happen.

FAQ — What is the upload limit?

PDF uploads are limited to 1GB.

FAQ — What books are supported?

You can upload radiology case-book PDFs you own or are licensed to use for personal study. AuntCore currently processes recognized editions of supported case books. If a PDF is not recognized, AuntCore will not queue it for parsing; contact support with the book title and edition.

FAQ — How do I manage billing?

Open the account menu inside AuntCore and choose Subscriptions. Clerk handles subscription changes, cancellation, invoices, and payment methods.

FAQ — Can I share my QBank or upload someone else's PDF?

No. AuntCore is strictly for personal study with materials you own or are licensed to use. Uploads, extracted content, and generated questions are private to your account and may not be shared, and accounts of repeat copyright infringers are terminated. See the Terms of Service for the full copyright policy.